Terms of service
Updated on Aug 21, 2024
Welcome to Mattress IQ. By accessing or using our website, mobile application, or any of our services (collectively, the "Service"), you agree to be bound by these Terms of Service ("Terms"). If you disagree with any part of these Terms, you may not access or use our Service.
Description of Services
Mattress IQ provides software solutions to hospitality groups for optimizing mattress maintenance, extending asset lifecycles, and implementing sustainable practices. Our services include, but are not limited to:
Leveraging occupancy data to optimize mattress rotation schedules
Extending mattress lifespan through data-driven maintenance practices
Providing sustainability metrics and carbon footprint reduction strategies
Facilitating mattress recycling through our partnership with the Mattress Recycling Council
User Accounts
2.1. Account Types: Mattress IQ offers two types of user accounts:
Admin accounts for hotel managers
Employee accounts for hotel workers
2.2. Account Responsibilities:
You are responsible for maintaining the confidentiality of your account and password. You agree to accept responsibility for all activities that occur under your account.
Use of Service
You agree to use the Service only for purposes that are permitted by these Terms and any applicable law, regulation, or generally accepted practices or guidelines in the relevant jurisdictions. You agree not to access (or attempt to access) the Service by any means other than through the interface that is provided by Mattress IQ.
Intellectual Property
The Service and its original content, features, and functionality are and will remain the exclusive property of Mattress IQ and its licensors.
Our trademarks and trade dress may not be used in connection with any product or service without the prior written consent of Mattress IQ.
User-Generated Content
By submitting content to Mattress IQ, you grant us a worldwide, non-exclusive, royalty-free license to use, reproduce, modify, and distribute that content in connection with the Service.
You represent and warrant that you have all necessary rights to grant this license.
Third-Party Services
The Service may integrate with or contain links to third-party websites or services that are not owned or controlled by Mattress IQ.
Mattress IQ has no control over and assumes no responsibility for the content, privacy policies, or practices of any third-party websites or services.
Termination
We may terminate or suspend your account and bar access to the Service immediately, without prior notice or liability, under our sole discretion, for any reason whatsoever and without limitation, including but not limited to a breach of the Terms.
If you wish to terminate your account, you may simply discontinue using the Service.
Limitation of Liability
In no event shall Mattress IQ, nor its directors, employees, partners, agents, suppliers, or affiliates, be liable for any indirect, incidental, special, consequential or punitive damages, including without limitation, loss of profits, data, use, goodwill, or other intangible losses, resulting from your access to or use of or inability to access or use the Service.
Governing Law
These Terms shall be governed and construed in accordance with the laws of the United States, without regard to its conflict of law provisions.
Changes to Terms
We reserve the right, at our sole discretion, to modify or replace these Terms at any time. If a revision is material, we will try to provide at least 30 days' notice prior to any new terms taking effect. What constitutes a material change will be determined at our sole discretion.
Privacy policy
Updated on Aug 7, 2024
At Mattress IQ, we are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your data when you use our website, mobile application, or any of our services (collectively, the "Service").
Information We Collect
Hotel Information:
Hotel name, address, and contact details
Number and types of mattresses
Occupancy data
User Account Information:
Name and job title
Email address
Password (encrypted)
Usage Data:
Log data (IP address, browser type, pages visited)
Device information
Payment Information:
We use Stripe for payment processing. We do not store full credit card information on our servers.
How We Use Your Information
We use the collected information for the following purposes:
To provide and maintain our Service
To optimize mattress rotation schedules
To calculate sustainability metrics and carbon footprint reduction
To facilitate mattress recycling efforts
To improve our Service and develop new features
To communicate with you about our Service
To comply with legal obligations
Information Sharing and Disclosure
We may share your information in the following situations:
With your consent
With service providers (e.g., Stripe for payment processing)
With partners like the Mattress Recycling Council for recycling services
To comply with legal obligations
We do not sell your personal information to third parties.
Data Security
We implement robust security measures to protect your data, including:
Encryption of sensitive data in transit and at rest
Regular security audits and vulnerability assessments
Strict access controls for our staff
Your Rights and Choices
You have control over your personal information:
Privacy Settings: You can adjust who can see your profile, posts, and game data in the app settings.
Location Data: You can enable or disable location services through your device settings.
Account Deletion: You can request to delete your account and associated data by contacting our support team.
Changes to This Policy
We may update this Privacy Policy from time to time. We will notify you of any material changes by posting the new Privacy Policy in the app and updating the "Last Updated" date.
Cookie policy
Updated on Aug 7, 2024
This Cookie Policy explains how Mattress IQ ("we", "us", or "our") uses cookies and similar technologies on our website and mobile application (collectively, the "Service"). By using our Service, you consent to the use of cookies as described in this policy.
What are Cookies?
Cookies are small text files that are placed on your device when you visit a website. They are widely used to make websites work more efficiently and to provide information to the owners of the site.
Types of Cookies We Use
We use the following types of cookies:
Essential Cookies: These cookies are necessary for the website to function properly. They enable core functionality such as security, network management, and accessibility. You may not opt-out of these cookies.
Functional Cookies: These cookies allow us to remember choices you make and provide enhanced functionality. They may be set by us or by third-party providers whose services we have added to our pages.
Performance Cookies: These cookies collect information about how you use our website, like which pages you visited and which links you clicked on. All information these cookies collect is aggregated and therefore anonymous.
Analytics Cookies: We use analytics cookies to understand how visitors interact with our website. These cookies help us improve our website by collecting and reporting information on how you use it.
Third-Party Cookies
In addition to our own cookies, we may also use various third-party cookies to report usage statistics of the Service and deliver advertisements on and through the Service. These may include:
Stripe: For payment processing
How to Manage Cookies
Most web browsers allow you to control cookies through their settings preferences. However, if you limit the ability of websites to set cookies, you may worsen your overall user experience, since it will no longer be personalized to you.
To manage your cookie preferences, please refer to your browser's help documentation.
Changes to This Policy
We may update this Cookie Policy from time to time. We will notify you of any material changes by posting the new Privacy Policy in the app and updating the "Last Updated" date.